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Andy Polaine on Service Design

The Informed Life

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What's the Difference Between Service Design and Academic Life?

I'm wondering in consulting work, because I take it from what you've been describing that most of your career has been as a consultant. In my experience, folks in the business world are more focused on the kind of nearer term, perhaps more actionable or kind of like philosophical. So getting that right is important and then making sure when you're having those conversations, you don't get kind of out of work," he says.

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