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20min chapter
Building Deeper Relationships with Data-Driven Journeys
Banking Transformed with Jim Marous
Building Better Engagement with Total Expert
This chapter discusses the concept of relationship banking and the importance of using data to drive increased engagement with customers. The speakers highlight the issue of organizations losing touch with their customers and failing to provide them with a reason to stay connected. They emphasize the need for meaningful interactions and focusing on customer financial wellness.
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Discover
highlights
Listen to the best highlights from the podcasts you love and dive into the full episode