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Conducting Better Heuristic Audits ft. Rishi Rawat

From A to B

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Mastering Heuristic Audits

This chapter explores the systematic approach needed for conducting effective heuristic audits, highlighting the importance of understanding business goals and user challenges. It contrasts usability heuristic audits with perception-based assessments and underscores the use of checklists to cover the entire user experience. The conversation shares insights on identifying issues that software may miss, advocating for regular reviews and a flexible mindset towards observations.

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