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Negotiation Expert: Stop Arguing, Start Winning | Kwame Christian

BigDeal

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Navigating Emotions in Difficult Conversations

This chapter explores strategies for managing emotions during challenging dialogues, emphasizing the importance of emotional preparation and self-compassion. The speakers share personal experiences and techniques for maintaining composure, such as mental rehearsal and box breathing, while also highlighting the significance of active listening and recognizing feelings. By advocating for a thoughtful approach to emotional expression, the discussion encourages viewing tough conversations as opportunities for self-awareness and productive dialogue.

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