23min chapter

The Evolving Leader cover image

Wilful Blindness with Margaret Heffernan

The Evolving Leader

CHAPTER

Navigating Uncertainty and Willful Blindness in Organizations

This chapter explores the concept of willful blindness within organizations and the crucial role of effective leadership in cultivating an open environment for discussion. It delves into the challenges of organizational change, the limitations of management theories, and emphasizes the importance of embracing uncertainty as a pathway for creativity and decision-making. Practical examples highlight the balance between fostering accountability and remaining approachable as a leader while tackling the complexities of modern management.

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