On Being with Krista Tippett cover image

[Unedited] Jerry Colonna with Krista Tippett

On Being with Krista Tippett

CHAPTER

Practical Tool for Constructive Communication in Conflicts

The chapter introduces the OFNR tool, derived from nonviolent communication, as a structured way to address conflicts by focusing on observations, feelings, needs, and requests. It emphasizes taking responsibility for one's emotions and communicating effectively in a work environment. The discussion highlights the challenges of personal growth, self-awareness, and the impact of unresolved issues on leadership and organizational dynamics.

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