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Episode 002 - Get Your Hands Dirty With the ORCA Process

The UX Level-Up

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How Many Virtual Appointments Will an Adopter Have?

How many virtual appointments will an adopter be allowed to make with a pet? Only one at a time? Are we gonna allow a follow up if needed before committing to the drive-through appointment? This is another question for the business. Like are lonely people gonna take advantage of endless appointments and just like, every day wanna have an appointment with this one dog and never adopt it? Okay, so from an employee perspective, an employee would need to see that the pet's whole calendar of events. So you can just see how complex this can get, how complex you just can't even hide from a relatively simple application like this.

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