The CX Leader Podcast | A resource for customer experience leaders cover image

Give the Audience What They Want

The CX Leader Podcast | A resource for customer experience leaders

00:00

Intro

This chapter explores the excitement of resuming live events and the joy of shared experiences with audiences. It emphasizes the importance of understanding customer preferences throughout the event journey and introduces a study by ASM Global that highlights the significance of customer experience in live events.

Transcript
Play full episode

The AI-powered Podcast Player

Save insights by tapping your headphones, chat with episodes, discover the best highlights - and more!
App store bannerPlay store banner
Get the app