How to Balance Agency Marketing and Client Needs
Marketing Agency Show
00:00
Analyzing Customer Feedback and the Value of FAQ Webpages
In this chapter, they discuss the importance of customer feedback in influencing time allocation between marketing, sales, and product development. They mention how machine learning can help analyze customer feedback and identify the key areas of customer dissatisfaction. They highlight the value of creating an FAQ webpage to address common customer issues and reduce call volume.
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