
How AI Agents Are Transforming Customer Support, with Decagon’s Jesse Zhang
No Priors: Artificial Intelligence | Technology | Startups
Intro
This chapter explores Decagon, a generative AI company dedicated to improving customer support, while highlighting its co-founder's background. The discussion emphasizes the company's commitment to transparency in AI interactions and the significance of understanding AI decision-making for enhancing customer service.
00:00
Transcript
Play full episode
Remember Everything You Learn from Podcasts
Save insights instantly, chat with episodes, and build lasting knowledge - all powered by AI.