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3min chapter
How AI Agents Are Transforming Customer Support, with Decagon’s Jesse Zhang
No Priors: Artificial Intelligence | Technology | Startups
Intro
This chapter explores Decagon, a generative AI company dedicated to improving customer support, while highlighting its co-founder's background. The discussion emphasizes the company's commitment to transparency in AI interactions and the significance of understanding AI decision-making for enhancing customer service.
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Discover
highlights
Listen to the best highlights from the podcasts you love and dive into the full episode