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Ashu Roy - CEO of eGain Corporation
Knowledge Cast by Enterprise Knowledge
How to Collect Information From All Over Your Organization
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The key for a successful product like yours is to be able to aggregate that information and pull it together. Can you talk a little bit more about your ability to work at an enterprise level to gather information from all over? That's a great point. We see that just like you do Joe. When we are working with enterprise clients, they will have existing content and knowledge repositories. For them to completely eliminate all of that is not practical in any sort of program timeframe. So what we do is we have this approach where out of the box we have connectors.
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