How to price your product to scale, w/ClassPass' Payal Kadakia
Masters of Scale
00:00
Class Pass Is Not the First to Experience Customer Disputes
Pile was torn as it tried to find the right pricing model for class pass. When Netflix raised its subscription prices, customers were outraged. PayPal's burn rate was tens of millions of dollars each month That was considered crazy at the time Now it's a bit more common For example, Uber's burn rate is considerably higher Eventually they'll have to change their pricing Either how they pay drivers or charge customers Some years down the road It's hard to predict And I bet Uber's executive team Couldn't tell you right now either.
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