Use interests to change client states

Schultze and Jorge break down "emotional containment", why clients quit when you overshare, and how clear, simple communication will always beat complex programming. From reading body language and knowing when to shut up, to asking better questions, they unpack the people skills that actually keep clients around for years.

https://www.instagram.com/brandon.schultze/

https://www.instagram.com/jorgedehoyos_/

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