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2min chapter
Don't Lose the CONVERSATION With Your Customers [5-Minute Episode]
The Daily Mastery Podcast by Robin Sharma
Emphasizing Relationships for Business Success
This chapter underscores the significance of relationships in business, drawing inspiration from Herb Keller's famous quote. It delves into the crucial role of customer relationships, team dynamics, and company culture for long-term prosperity, using Starbucks' turnaround under Howard Schultz as a compelling case study.
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