This chapter underscores the significance of relationships in business, drawing inspiration from Herb Keller's famous quote. It delves into the crucial role of customer relationships, team dynamics, and company culture for long-term prosperity, using Starbucks' turnaround under Howard Schultz as a compelling case study.
Take care of the relationships, and the money will take care of itself. The producer that helps the most humans wins, regardless of economic volatility. So make it your obsession to deliver outright magic to your clients.
My new book “The Wealth Money Can’t Buy” is full of fresh ideas and original tools that I’m absolutely certain will cause quantum leaps in your positivity, productivity, wellness, and happiness. You can order it now by clicking here.
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