The Importance of Being Wrong

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"People love to correct. And the cool thing about that is when somebody corrects you, they're probably giving you ridiculously honest information," he says. "The essence of it is being willing to be wrong...and even with that opening, you can give me a lot more information." 'I was training a class of real estate agents just over the last two days and I said, look at this as an investigation'

Chriss Voss is a former FBI hostage negotiator and co-author of the book, Never Split the Difference. Life is a series of negotiations you should be prepared for: buying a car, negotiating a salary, buying a home, renegotiating rent, deliberating with your partner. Chris reveals his tip and tricks to negotiate like a pro.

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