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5min chapter
Building Systems to Enroute Customers from Processes to Progress ft. Emily McIlwain (Exo)
Unchurned - The No. 1 podcast for Customer Success
Navigating the Intersection of Software and Medical Devices
This chapter examines the complexities of shifting from a SaaS-only strategy to a hybrid model that combines software with a physical medical device. It highlights the critical role of user engagement and adoption strategies necessary for success in diverse healthcare environments.
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Discover
highlights
Listen to the best highlights from the podcasts you love and dive into the full episode