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How Can We Help People to Respond Well Under Pressure?
The first book you wrote was called ticked off, which was specifically about check lists. How can we help people to do the things that matter most under pressure? That's like a question that obsesses me. In some ways this new book is my way of saying what i cat what rule the other ways we can help people to respond well under pressure. And checkless is just one part of it. Nor the last idea of plan and i think e one that's, that's wwhat I wanted to touch on today.