Empowering Human Connection in the Age of Automation

Javier Díaz, Head of Community at Bureau Works, joins us at GALA 2025 in Montreal to reflect on ten years in the language industry—and how AI, automation, and authenticity are shaping the next ten. Javi discusses the evolving needs of LSPs and enterprises, the increasing adoption of AI-powered solutions, and the critical role of community in navigating technological change. We explore the human-in-the-loop philosophy at Bureau Works, the power of personal branding (even for non-sales roles), and why showing up—online and offline—still matters.