103 Creating a Customer Journey with Mike Lackman, CEO of Trade Coffee
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Do You Think Voice Assisted Subscriptions Will Be the Next Big Thing?
I do think that this is one of the key problems that hasn't really been solved yet for direct to consumer businesses. I think especially with our customer who tends to be a bit younger and leans male, we do see a lot of opportunity in text. Text assisted subscription and alarm clock style snooze skip kind of actions are going to become more commonplace. But from what we can tell voice assisted stuff appears to be more PR driven.
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