IL Podcast 018: Where should businesses direct their focus to keep their supply chain agile and responsive to the increasingly challenging demands of a global consumer market? Guest: Brad Jacobs, CEO, XPO Logistics
Inbound Logistics Podcast: Supply Chain Reactions
Listening to Customers for Strategic Logistics Solutions
This chapter highlights the significance of actively listening to customers in the logistics and supply chain industry to discover new opportunities. It underscores the role of third-party logistics providers as change agents who foster strategic relationships and help clients identify inefficiencies while aiming to reduce costs.
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