AI-powered
podcast player
Listen to all your favourite podcasts with AI-powered features
3min chapter
How Scotiabank uses conversational AI, with Fabio Sarti, Sr. AI/ML Product Manager, Scotiabank
VUX World
Using the Chatbot in a Banking Environment?
The chatbot helps customers to, you know, with triaging or like trying to find their way. If it's very complex, recognizing the intent, it will hand over to a live agent. We are working on transactional experiences and self-service options but right now it's more like the tech bot answers questions.
00:00
Transcript
Episode notes
Get the Snipd
podcast app
Unlock the knowledge in podcasts with the podcast player of the future.
AI-powered
Discover
highlights
Listen to the best highlights from the podcasts you love and dive into the full episode
Save any
moment
Hear something you like? Tap your headphones to save it with AI-generated key takeaways
Share
& Export
Send highlights to Twitter, WhatsApp or export them to Notion, Readwise & more
AI-powered
podcast player
Listen to all your favourite podcasts with AI-powered features
Discover
highlights
Listen to the best highlights from the podcasts you love and dive into the full episode