Southwest Airlines IT Meltdown Aftermath, Lessons from 100,000 ERP Case Studies, Digital Transformation Overview
Transformation Ground Control: Digital Transformation, ERP Implementation, Change Management, and Digital Strategy
The Evolution and Mainstreaming of Artificial Intelligence
This chapter explores the integration of artificial intelligence into everyday digital experiences, often unnoticed by users. It highlights the historical context of AI in major platforms like Amazon and Facebook, and discusses ChatGPT's impact on public awareness of AI technology.
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