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20: High Reliability in Practice - USN Rear Admiral Tom Mercer (Part 2)

Talking About Organizations Podcast

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Continuous Learning in High Reliability Organizations

This chapter explores the significance of continuous learning within high reliability organizations, focusing on the role of mentorship and the socialization of newcomers. It addresses the barriers to communication created by senior experts and the importance of fostering a culture of collaboration and knowledge sharing. Additionally, the chapter discusses the practices that facilitate effective problem-solving and knowledge retention in high-stakes environments like aviation and military contexts.

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