Collaboration, connecting and coordinating with others is absolutely essential at work. How can we maximize the ben of working with others while avoiding some of the downsides? Two things that people really need to focus on are uneven distribution of who does what in a team or hand offs between silos. So it's all about keeping it clear, keeping it concise and simple, and just repetition.
Most of the work we do requires coordinating and collaborating with others. But how can we ensure the benefits of working with others, while avoiding conflict that’s inherent to communicating within groups?
In this podcast episode, Matt Abrahams speaks with Bob Sutton, Professor of Management Science and Engineering at Stanford School of Engineering and GSB Professor of Organizational Behavior (by courtesy) about maximizing productivity while minimizing what he calls “friction.” “So many organizations make the right things too hard to do and the wrong things too easy,” Sutton says. “For communication, to me, a big part of a leader's job is to be clear about where people should focus attention and where they should not focus attention.”
Connect: