How to Make a Good Offer

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CNN's John Sutter talks about how to be a good negotiator. He explains why you should avoid the word "yes" and what it means to say "fair" The former SWAT team member also shares his tips on dealing with hostage situations. Click here for more from CNN iReport.

Chriss Voss is a former FBI hostage negotiator and co-author of the book, Never Split the Difference. Life is a series of negotiations you should be prepared for: buying a car, negotiating a salary, buying a home, renegotiating rent, deliberating with your partner. Chris reveals his tip and tricks to negotiate like a pro.

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