Ecommerce Traffic & Conversion Podcast cover image

Increasing eCommerce Success through Data Analytics and AI with Ryan Levander

Ecommerce Traffic & Conversion Podcast

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Harnessing Buyer Intent and Customer Feedback for Enhanced eCommerce Insights

This chapter focuses on the significance of buyer intent and the role of customer feedback gathered from surveys on thank-you pages. It highlights how these insights can inform company strategy, improve customer experience, and measure satisfaction using tools like Net Promoter Score (NPS).

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