jeff melt jeff teaches the popular systems leadership for the digital industrial transformation course. He recently wrote the book hot seat, what i learned leading a great american company. What lessons did you learn about how to handle crises? There's no such thing as perfection or crisis. This is a past faild test, and all you really want to do is make progress.
“I say sometimes that leadership is a journey into yourself. It’s self-renewal, self-reflection, self-confidence. It’s going to bed kind of scratching your head and saying, “Man, I’m not as good,” and waking up the next morning and trying it again — and I think that’s what matters.” In this episode of Think Fast, Talk Smart, former CEO of General Electric and Stanford Graduate School of Business lecturer Jeff Immelt sits down with lecturer Matt Abrahams to discuss communicating during times of challenge and pressure. “There’s no such thing as perfection of crisis,” Immelt says. “This is a pass-fail test, and all you really want to do is make progress.”
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