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The Gray Area with Sean Illing
The Importance of Listening
I mean, we should all want to be better listeners for 100 different reasons. It is the easiest way to erect a wall between you and another person. And something I never heard of until I encountered it in your book is this idea of the closeness communication bias. We're always where human beings are pattern seekers. Once we've been with somebody a while, we feel like, okay, we've got the pattern down.
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