Exploring the Influence of Customer Culture on Company Success

The renowned culture strategist, Stan Slap, is on the show today for a conversation about redefining the way we think about the fabric of company culture. Stan is the president of the international consulting company SLAP and has also worked as a CEO with over 5,000 employees under his direction. He has mentored numerous companies, including Oracle and HSBC, and is the author of ‘Under The Hood’.

We delve into the significance of aligning professed company values with actual behaviours, the power of emotional commitment over financial incentives, and the deep impact of cultural health on organizational success. We also touch on cultural resistance to change and how to foster genuine alignment within the company.

Links Mentioned:

Cultureandleadership.org

Stan Slap on LinkedIn

‘Under The Hood’ by Stan Slap

SLAP