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2min chapter
Fraudulent Online Returns Cost Retailers Billions
The Journal.
The Costly Dilemma of Online Returns
This chapter explores the rise of fraudulent online returns, examining the tension between customer service and the need for retailers to combat this increasing trend. It highlights the financial implications of consumer behavior regarding returns and the evolving landscape of online shopping.
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Discover
highlights
Listen to the best highlights from the podcasts you love and dive into the full episode