S3 E6: How Brian Scudamore Built a Customer Service Empire With People At Its Heart
Franchise Empires
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Building a House of Brands
Brian Scudemore: Was there ever a point where you thought should I be a house of brands? He says O2E is focused on three businesses but they each have a president a managing director running them. "We love finding great people and help putting them into awesome opportunities"
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