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How to Manage: Conflict

Women at Work

CHAPTER

How to Negotiate a Conflict of Interests

When you say to someone, I'm going to get the other side. The story sometimes shifts just a little bit. You have to sort of find out what's really going on here. What's pissing you off? What do you think is going to happen? What are you afraid of here? And then try to address that, not negotiate between their positions.

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