8min chapter

Transformation Ground Control: Digital Transformation, ERP Implementation, Change Management, and Digital Strategy cover image

Workday & Salesforce Partnership, Birmingham City Council's ERP Failure, Fedex Digital Transformation Lessons

Transformation Ground Control: Digital Transformation, ERP Implementation, Change Management, and Digital Strategy

CHAPTER

Lessons from ERP Failure: Birmingham City Council

This chapter explores the massive ERP failure at Birmingham City Council, where a 20 million pound budget soared to 115 million. It discusses the project's challenges and the lessons learned to aid others in navigating digital transformation successfully.

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