Sheila Heen: How to Navigate Hard Conversations
"World of DaaS"
00:00
Is It Hard to Teach People to Assume Positive Intent?
If you want other people to be receptive to what you have to say, you need to demonstrate that you are receptive. So if you can consistently do that on slack and email with each other,. That will help you work your way through conflicts or disagreements, or sometimes sfeed back. But it's super, superimportant once it becomes a virtual environment and harder to do more things i've seen lot of start ups do is, oft untill i assume positive intent.
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