How Do You Deal With the Typical Customer?

I think the first thing is always most important to understand, like when you have an actual customer. And I think the best way to do that goes back to being clear about expectations. Are they requesting a feature that's going to serve all your target customers? Is it a one-off instance for this then? That could help making the case during the, it's like bringing the work soon. But yeah, I'll say to that, it's kind of actually the political game too,. okay, if we did it, if we executed on this for this customer, it will influence metrics, this logic will be distributed. Whereas if we would have kept the course, one for us,