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23min chapter
27. Why VAs Don't Work; with Pete Neubig of VPM Solutions
Property Management Business
Optimizing Virtual Assistants in Property Management
The chapter emphasizes the importance of training virtual assistants in property management, even for knowledgeable individuals, and the necessity of creating training manuals. It also discusses challenges in managing virtual assistants, including communication differences and strategies like daily huddles to build camaraderie. The conversation touches on remote team management policies, internet performance impact, and the debate on constant video monitoring for availability.
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