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Myth of Sticks and Carrots: Boosting Lean with Deming (Part 5)

In Their Own Words

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Rethinking Workplace Motivation

This chapter explores the shift from traditional reward and punishment systems in the workplace to a more human-centric leadership model exemplified by Barry Waymiller's CEO. It emphasizes the importance of intrinsic motivation, compassion in management, and creating a supportive environment that values employees as individuals. The narrative also highlights cultural differences in employee motivations across regions, particularly between the West, Japan, and Thailand, advocating for a collaborative rather than competitive approach to workplace dynamics.

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