The Official SaaStr Podcast: SaaS | Founders | Investors cover image

SaaStr 673: How To Boost Your Net Retention Revenue (NRR) to Over 140% with Insider's CEO and CMO

The Official SaaStr Podcast: SaaS | Founders | Investors

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How to Build and Endurance Review Programs That Last

Don't send the same email to all your customer base and expect them to magically turn in that way, quit mass communication. Don't go there one quarter, do a review campaign, don't do it for three quarters, go back again. That's the trick over here and make it consistent. Consistency, repeatable, scalable programs as we mentioned. Building and enduring review programs that last.

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