The Role of Genuine Criticism in Customer Relationships

i'm here for ampathy. i've seen how it, it's improved my relationships. I've also seen how it's improved the way i to customers and the way i seek to understand them. But what is the role of genuine critique? And especially if we use a hurt as our primary rubric for kind of manoeuvring through this? People get hurt by things all the time. It is just uncomfortable,. you know what i mean? O ther's a couple of things in there, and i think i want to start with the last one. The concept of motivational interviewing was developed in a medical setting to understanding patiente a hesitancy around vaccines and treatment. Do you understand

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