Worklife with Adam Grant cover image

The importance of validation with therapist Caroline Fleck

Worklife with Adam Grant

CHAPTER

The Art of Contextualizing Validation

This chapter examines the critical skill of contextualizing emotions to better understand and validate others' reactions. Through various examples, including the experiences of returning soldiers and individuals affected by disasters, it emphasizes the importance of empathy, balancing support with accountability, and recognizing when to validate feelings versus solve problems. Additionally, it explores the complexities of validation in therapeutic, interpersonal, and workplace settings, highlighting the nuanced approach necessary for effective communication and emotional support.

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