Everything gets harder at scale. I think it has to be embedded in your culture to make sure it doesn't drop. Having employees feel empowered to take risks is what founders do, right? That is why they become who they are and that employees feel that same empowerment. It can't always be about the wins. The bigger you get, the more constraints it can feel.
When markets are in turmoil, you can’t rely on business as usual, but that doesn’t mean you should panic. As the housing climate has turned volatile, rest estate marketplace Zillow has been forced to rethink some priorities, while doubling down on others. Zillow president Susan Daimler talks about the importance of a strategy focused on the future, despite layoffs and pullbacks, and how maintaining a clear shared mindset has enabled forward progress in a challenging climate.
Read a transcript of this interview at: mastersofscale.com
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