Can't Stop the Growth cover image

Introducing To the Point: Why You Don't Need More Website Traffic to Grow Your Trades Business

Can't Stop the Growth

00:00

Enhancing Customer Service Through Personal Connection and Personality Awareness

This chapter emphasizes the significance of personal connection in customer service for trades businesses, advocating for a blend of scripted responses and genuine empathy. It also delves into personality types and presents innovative tools like speech analytics software to enhance customer service training.

Transcript
Play full episode

The AI-powered Podcast Player

Save insights by tapping your headphones, chat with episodes, discover the best highlights - and more!
App store bannerPlay store banner
Get the app