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What's next for global banking?
The McKinsey Podcast
Navigating Banking's Productivity Paradox
This chapter examines the decline in labor productivity within the banking industry despite significant technological investments. It highlights the challenges banks face in modernizing legacy systems while adapting to digital demands and evolving consumer preferences. The discussion also reveals the competitive dynamics among traditional banks, fintechs, and big tech companies and the importance of strategic alignment for future success.
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Listen to the best highlights from the podcasts you love and dive into the full episode