We had less people leave than any otherer company. Our store people on the line are essential workers. Are making a smile every day. We wanted to make sure that that everybodys shraws as part of the solution, not the problem. I don't think maybe your surprise or best suggestion was what i will tell you about our company. The first few weeks we opened at the gallery, we hired a teacher who created a heart ceremony for us and he was at time working for us. His name is jeff mark,. He has since passed away but his story can be read here: http://www.cnn.com/2013/01/28/business
Stuff it, fluff it, stitch it, dress it: Build-a-Bear Founder and former CEO Maxine Clark built a retail-entertainment empire by letting people make their own furry friends. Two hundred million of them. What's the secret to her success? Listen as she tells EconTalk's Russ Roberts how she developed a customer-focused culture, why she sought to join (and not beat) her competition, and about some of the (seriously) strange things people have stuffed into their bears.