
Episode 59. Jennifer Sutter -EVP at Acento Real Estate Partners
The Multifamily Hangout
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Empathy in Multifamily Leadership
This chapter explores the leadership philosophy of a multifamily investment firm that emphasizes empathy and compassion, highlighting the well-being of stakeholders. It discusses the importance of creating memorable tenant experiences and fostering a supportive workplace culture amidst technological changes. The chapter also addresses the integration of automation and Business Intelligence tools, focusing on their impact on operations and employee satisfaction.
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