Harriet Lerner and Brené - I’m Sorry: How To Apologize & Why It Matters, Part 2 of 2
Unlocking Us with Brené Brown
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Navigating Workplace Apologies
This chapter explores the challenges of interpersonal communication in the workplace, focusing on a character named John who confronts addiction and an unsupportive boss. It emphasizes effective apology strategies, urging clarity and accountability rather than defensiveness and blame. The discussion also highlights the importance of personal expression for healing, preparing for difficult conversations, and maintaining integrity despite negative reactions.
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