14min chapter

Service Design Show cover image

RAG makes Service Design easier, faster, and more fun / Kirk Marple / Ep. #209

Service Design Show

CHAPTER

AI Meets Service Design

This chapter explores the intersection of artificial intelligence and service design, focusing on practical applications and innovative platforms for knowledge integration. The speakers discuss the challenges of data organization and retrieval, proposing AI-driven solutions to enhance access to unstructured information. Through a deep dive into retrieval augmented generation technologies, they highlight the potential of AI to transform how service design professionals interact with and utilize data.

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