Talking to prospects and churned users

Welcome to Summer Throwbacks, where we revisit some of Awkward Silences' most memorable episodes.

This week brings back an evergreen conversation with Product Talk's Teresa Torres on continuous discovery methods. Since this episode first aired, more companies have brought non-researchers (such as Product Managers, Designers, and Developers) into the process. Continuous Discovery is a practical, repeatable, and accessible way to expose your team to the value of user insights and design research more broadly.

Continuous Discovery Resources

• A Launch Kit for Using Continuous Interviews
• A Practical Application of Continuous Methods
• A Framework for Using Continuous Discovery