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The Problem With the Skywalk Collapse
The Hyatt Regency in Kansas City collapsed due to a design error. The project was rushed, details weren't checked by external reviewers and senior people resigned from the engineering company halfway through. It's easy to see how things could get missed with lots of ins and outs,. We have to trust the project managers to cope. In his book, The Checklist Manifesto, surgeon Atul Gawande looks at how to prevent accidents in modern medicine. He argues that this complexity can be tamed with checklists.