Prashanth Jothi, CSM at HubSpot - A day in the life of a CSM
The Customer Success Channel
How Product Marketing and Sales Transferred to Customer Success
A lot of your skills in product marketing transferred into being the customer success manager that you are today. You also have seen a lot of success at HubSpot thus far. What do you think contributed to your growth into your current role and your career progression thus far? I always keep looking for the 20% input that results in 80% output, whether it's professionally, personally," Anika says.
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